Cookie Policy
Last updated: 29 August 2026
The Short Version
MyHome sets one cookie, and it is there to keep you signed in. We use no advertising cookies and no tracking cookies. Nobody buys space on MyHome to follow you around, and we do not build a profile of you to sell.
Because everything we store on your device is either needed to run the service or a preference you set yourself, there is no consent banner to click through.
Other Things We Store in Your Browser
Alongside that cookie we keep a few small values in your browser's local and session storage. These never leave your device — they are not sent to our servers with each request the way a cookie is — but they are still information stored on your machine, so we list them here in full.
| Name | What it is for | How long it lasts | Essential |
|---|---|---|---|
| user | Holds your name, email and plan for the signed-in session so the app can render without waiting on the server. | Until you sign out or clear your browser data | Yes |
| theme | Remembers whether you chose light, dark or system appearance. | Until you clear your browser data | No — a preference you set |
| myhome.docs.viewMode | Remembers whether you last viewed your documents as a grid or a list. | Until you clear your browser data | No — a preference you set |
| setupChecklistDismissed | Remembers that you dismissed the setup checklist, so it does not come back. | Until you clear your browser data | No — a preference you set |
| duoInviteBannerDismissed | Remembers that you dismissed the invite-your-partner banner. | Until you clear your browser data | No — a preference you set |
| hasVisitedDocuments | Records that you have opened your documents before, so first-time guidance is shown once. | Until you clear your browser data | No — a preference you set |
| myhome_session_started_at | The moment this tab was opened. Session storage. It is how we tell background work you started just now from work that finished while you were away, so you are not interrupted about a job you do not remember starting. | Until you close the tab | No — improves the experience |
| myhome_session_ocr_jobs | The document-processing jobs you started in this tab, so we can tell you when they finish. Session storage. | Until you close the tab | No — improves the experience |
| myhomedocs_ocr_toasted_ids | Which document-processing warnings you have already been shown, so the same one is not repeated. Session storage. | Until you close the tab | No — improves the experience |
Error and Diagnostic Reporting
We use Sentry to tell us when something breaks. When the app hits an error it sends Sentry a report — the error, the page you were on and your account identifier — so we can find and fix it. Sentry does not set a cookie; it keeps a short-lived identifier in your browser's session storage so that several reports from the same visit can be joined up.
Sentry can also record a short replay of the screen. We record one only when an error actually occurs — never as a routine sample of ordinary sessions — and every piece of text is masked and all images are blocked before the replay leaves your browser, so a replay shows the shape of the page and what you clicked, not the contents of your documents. This was tightened deliberately: capturing document text in a diagnostic tool is not something we are willing to do.
Where Your Data Sits
Your documents are stored encrypted at rest in the EU, in Scaleway's Paris region in France, and are handled under UK GDPR. When you use a MyHome AI feature, the text of the document concerned is sent to Anthropic in the United States to generate the answer. That transfer is covered by a data processing agreement, and Anthropic does not use it to train models.
Our privacy policy has the fuller picture of what we collect and why.
Changes and Contact
If we add a cookie or change what we store, we will update this page and the date at the top of it. If we ever need to set something that is not essential, we will ask you first.
Questions about any of this go to support@myhomedocs.co.uk.